Shipping Policy

AUVAPE
The delivery time may range from 10 to 15 days, depending on your specific region. However, rest assured, we guarantee 100% delivery of your package.
 We are committed to providing fast, reliable, and hassle-free shipping for all orders. Please review the details of our shipping process below to ensure a smooth shopping experience.

Order Processing & Shipping Time
All orders are processed and shipped within 2 business days after payment confirmation.
If you need to modify your order, you may do so within 24 hours of placing it. After this period, we cannot guarantee changes, as the order may already be in processing.
Estimated delivery time is 10-15 business days, depending on your location. Please note that shipping times may vary slightly due to factors such as local carrier delays, holidays, or unforeseen circumstances.
Shipping Fees & Free Shipping Offer
A flat shipping fee of $6.99 applies to orders of 1 pack.
Enjoy free shipping when you purchase 2 packs or more—no additional cost required!
Shipping Destinations
We currently ship to the following regions:

North America: United States, Canada
Europe: Germany, United Kingdom, France, Italy
Australia: Australia
At this time, we do not offer shipping beyond these regions. However, we are continuously working to expand our shipping coverage in the future.

Track Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your shipment through the carrier's website.

Delivery guarantee
We are so confident in our shipping methods that we proudly offer  a 100% delivery guarantee . If your package is lost or damaged in shipping, we will replace it for free.

Customer Support
If you have any questions or concerns about your order or our shipping policies, please feel free to contact our customer support team at:

Email:  support@roseliay.com
WhatsApp: Tap the WhatsApp icon in the bottom right corner of the screen
Changes to this Policy
ZYNvipclub reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to understand our shipping practices.